Terms of service
TERMS OF SERVICE
Last updated: September 27, 2026
These Terms of Service govern your use of sawedgeparts.com and purchases made from SawEdge.
By accessing our website, browsing our products, or placing an order, you agree to these Terms of Service together with our Privacy Policy, Shipping Policy, Returns & Refunds Policy, and any other policies displayed on our website.
If you do not agree with these terms, please do not use this website.
1. ABOUT SAWEDGE
SawEdge provides chainsaw chains, chain-related products, sharpening products, accessories, and other products offered through sawedgeparts.com.
Contact email:
info@sawedgeparts.com
2. USE OF OUR WEBSITE
You may use this website only for lawful purposes.
You must not:
• Use the website for fraudulent or unlawful activity
• Attempt to gain unauthorized access to our systems
• Interfere with website security or functionality
• Introduce malicious software, viruses, or harmful code
• Scrape or reproduce substantial portions of the website without authorization
• Misrepresent your identity or payment information
• Use the website in a manner that violates applicable laws
We reserve the right to restrict or terminate access where reasonably necessary to protect our business, customers, systems, or legal rights.
3. PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, specifications, images, pricing, availability, and compatibility information are accurate.
However, minor differences may occur in:
• Packaging
• Product markings
• Surface finish
• Color
• Manufacturing details
• Production batches
Such differences do not necessarily indicate a defect where they do not materially affect the intended function of the product.
If a material specification is incorrect, please contact us.
4. CHAINSAW CHAIN COMPATIBILITY
Chainsaw chain compatibility depends on multiple specifications.
These may include:
• Bar length
• Pitch
• Gauge
• Drive link count
• Cutter type
• Chainsaw model
• Guide bar specification
• Manufacturer requirements
Bar length alone is not sufficient to determine compatibility.
Customers are responsible for confirming the correct chain specifications before ordering.
If you are unsure, we recommend checking:
• Your existing chain markings
• Your guide bar markings
• Your chainsaw manual
• Your equipment manufacturer's specifications
You may also contact us before ordering for general compatibility assistance.
5. THIRD-PARTY BRANDS AND OEM REFERENCES
Our website may refer to third-party:
• Brand names
• Chainsaw models
• OEM part numbers
• Guide bar numbers
• Product specifications
• Trademarks
These references may be used solely to help customers identify compatibility or intended application.
Unless expressly stated otherwise, SawEdge is not affiliated with, authorized by, sponsored by, or endorsed by those third-party manufacturers.
All third-party trademarks remain the property of their respective owners.
6. PRODUCT SAFETY
Chainsaws, saw chains, sharpening equipment, and cutting accessories can cause serious injury if selected, installed, maintained, or used incorrectly.
You are responsible for:
• Confirming product compatibility
• Correct installation
• Correct chain tension
• Proper lubrication
• Appropriate sharpening and maintenance
• Following the chainsaw manufacturer's instructions
• Following all applicable safety instructions
• Using appropriate personal protective equipment
Never operate a chainsaw or cutting tool unless you understand how to use it safely.
If you are unsure about installation, maintenance, or compatibility, consult a qualified technician or the equipment manufacturer before use.
7. ORDERS
Placing an order constitutes an offer to purchase products from SawEdge.
We reserve the right to accept, reject, limit, or cancel an order where reasonably necessary, including situations involving:
• Payment authorization failure
• Suspected fraud
• Pricing errors
• Product availability errors
• Incorrect product information
• Unusual order quantities
• Shipping restrictions
• Legal or regulatory restrictions
If we cancel an order after payment has been collected, the applicable amount will be refunded.
8. PRICING
Prices displayed on sawedgeparts.com may change from time to time.
The price charged will generally be the price displayed during checkout at the time the order is submitted.
Obvious pricing errors may be corrected.
Where a material pricing error occurs, we may contact you before fulfillment or cancel and refund the affected order.
9. PAYMENT
Payment must be successfully authorized before an order can be fulfilled.
Available payment methods are displayed during checkout and may vary depending on country, currency, device, or payment provider.
We do not guarantee that every payment method will always be available.
10. TAXES, DUTIES, AND IMPORT CHARGES
Taxes may be collected during checkout where required.
For international orders, import duties, customs charges, brokerage fees, or other government charges may apply.
Unless expressly stated otherwise during checkout, such charges are the responsibility of the recipient.
11. SHIPPING
Shipping is governed by our Shipping Policy.
Delivery dates and transit times are estimates unless explicitly guaranteed by the carrier.
SawEdge is not responsible for delays caused by circumstances outside our reasonable control, including:
• Carrier delays
• Customs processing
• Severe weather
• Natural disasters
• Labor disruptions
• Transportation interruptions
• Incorrect delivery information
• Government restrictions
12. RETURNS AND REFUNDS
Returns and refunds are governed by our Returns & Refunds Policy.
Products that have been installed, used, sharpened, or modified may not be eligible for return except where applicable law provides otherwise.
13. PROMOTIONS AND DISCOUNTS
Promotional codes, discounts, bundles, free-shipping offers, and other promotions may be subject to separate conditions.
Unless expressly stated otherwise:
• Promotions cannot be combined
• Promotions may have expiration dates
• Discounts may exclude certain products
• Promotions may be changed or withdrawn where legally permitted
14. BULK AND COMMERCIAL ORDERS
Large or commercial orders may be subject to:
• Quantity limits
• Separate pricing
• Additional verification
• Separate shipping arrangements
• Longer processing times
We may contact customers placing unusually large orders before fulfillment.
15. INTELLECTUAL PROPERTY
The content on sawedgeparts.com, including SawEdge branding, logos, original graphics, product presentation, text, photographs, page designs, and other original materials, is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, republish, or commercially exploit our original content without permission, except as permitted by applicable law.
16. THIRD-PARTY SERVICES
Our website may use or link to third-party services including:
• Shopify
• Payment processors
• Shipping carriers
• Analytics services
• Advertising platforms
• Customer service platforms
We are not responsible for the independent operation of third-party services.
Your use of third-party services may be subject to their own terms and privacy policies.
17. WEBSITE AVAILABILITY
We do not guarantee that the website will always operate without interruption or error.
We may temporarily suspend access for:
• Maintenance
• Security
• Updates
• Technical problems
• Events outside our reasonable control
18. DISCLAIMER
To the fullest extent permitted by applicable law, the website and its content are provided on an "as available" basis.
Nothing on this website replaces:
• Manufacturer instructions
• Professional mechanical advice
• Safety training
• Legal requirements applicable to chainsaw operation
19. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, SawEdge will not be liable for indirect, incidental, special, consequential, or punitive losses arising from use of our website or products.
This includes, where permitted by law, losses resulting from:
• Incorrect product selection
• Improper installation
• Improper maintenance
• Unsafe equipment use
• Failure to follow manufacturer instructions
• Unauthorized modification of products
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
20. INDEMNIFICATION
To the extent permitted by law, you agree to be responsible for losses or claims arising from your unlawful use of the website, violation of these Terms, or misuse of products.
21. SEVERABILITY
If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
22. CHANGES TO THESE TERMS
We may update these Terms from time to time.
The version published on sawedgeparts.com is the current version.
Material changes may take effect from the date the updated Terms are published, subject to applicable law.
23. CONSUMER RIGHTS
Nothing in these Terms is intended to exclude any mandatory rights available to consumers under applicable law.
24. CONTACT US
Questions regarding these Terms may be sent to:
SawEdge
Website: sawedgeparts.com
Email: info@sawedgeparts.com